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Select Your Xbox One S Problem

No Power Just Dead

If your Xbox One S is completely dead and not giving you power at all or not making a beep sound when you push the power or eject button, select this option.

Gives No Picture On TV

If your Xbox One S comes on and stays on, but gives you no picture on the screen, select this problem.

Comes On Goes Off

If your Xbox One S comes on for a few seconds and then just goes off by itself again, you can select this option.

HDMI Port Damaged

If your Xbox One S HDMI port is damaged or you see pins inside it that are bent or even if the HDMI port feels loose, you can select this problem. 

Not Reading Any Discs

If your Xbox One S doesn’t read any of the discs you put in the drive or any of your games, the you can select this problem

Not Taking Or Ejecting

If you try and put a disc in your Xbox One S and it doesn’t want to take it, or if it doesn’t want to eject you discs then you can select this problem.

Software Problems

IF you have any problems where your Xbox One S is not loading the new software or has a general software problem, you can select this problem.

Error Code On The Screen

If you getting an error code popping up on the screen when try to us your Xbox One S, then you and select this problem.

WiFi Not Working

If you try and connect to the wireless router and your Xbox One S doesn’t connect or gives you an error, you can select this option.

Lan Port Not Working

If you connect a LAN cable to your Xbox One S and it doesn’t connect or gives you an error, you can select this option.

USB Port/s Not Working

If you connect anything to your USB ports and the Xbox One S doesn’t pick the items up on USB, you can select this problem.

Hard Drive Upgrade

If you would like to upgrade your Xbox One S hard drive to either a 1TB or a 2TB you can select this option.

Hard Drive Replacement

If your Hard Drive in your Xbox One S is faulty and needs to be replaced with either a 1TB or a 2TB you can select this option.

Needs Yearly Service

If your Xbox One S just needs it’s yearly service, you can select this problem.

Other Problem

If you have another problem with your Xbox One S that is not listed here, please select this option.