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Select Your PS4 Pro Problem

No Power Just Dead

If your PS4 Pro is completely dead and not giving you power at all or not making a beep sound when you push the power or eject button, select this option.

White Light No Picture

If your PS4 Pro comes on and stays on, but then you just get a white light across the top, but gives you no picture on the screen, select this problem.

Blue Light No Picture

If your PS4 Pro comes on and stays on, but then you just get a blue light across the top, but gives you no picture on the screen, select this problem.

HDMI Port Damaged

If your PS4 Pro HDMI port is damaged or you see pins inside it that are bent or even if the HDMI port feels loose, you can select this problem. 

Not Reading Any Discs

If your PS4 Pro doesn’t read any of the discs you put in the drive or any of your games, the you can select this problem

Not Taking Or Ejecting

If you try and put a disc in your PS4 Pro and it doesn’t want to take it, or if it doesn’t want to eject you discs then you can select this problem.

Software Problems

IF you have any problems where your PS4 Pro is not loading the new software or has a general software problem, you can select this problem.

Error Code On The Screen

If you getting an error code popping up on the screen when try to us your PS4 Pro, then you and select this problem.

WiFi Not Working

If you try and connect to the wireless router and your PS4 Pro doesn’t connect or gives you an error, you can select this option.

Lan Port Not Working

If you connect a LAN cable to your PS4 LAN and it doesn’t connect or gives you an error, you can select this option.

USB Port/s Not Working

If you connect anything to your USB ports and the PS4 Pro doesn’t pick the items up on USB, you can select this problem.

Hard Drive Upgrade

If you would like to upgrade your PS4 Pro’s hard drive to either a 1TB or a 2TB you can select this option.

Hard Drive Replacement

If your Hard Drive in your PS4 Pro is faulty and needs to be replaced with either a 1TB or a 2TB you can select this option.

Needs Yearly Service

If your PS4 Pro just needs it’s yearly service, you can select this problem.

Other Problem

If you have another problem with your PS4 Pro that’s not listed here, please select this option.